Privacy Policy – Maromel

1. introduction and scope

This Privacy Policy (the "Policy") describes how Maromel ("Company", "we", "us", or "our") collects, uses, processes, and shares personal data when you access or use our AI automation platform, website, APIs, and related services (collectively, the "Service"). We respect your privacy and are committed to protecting your personal data. This Policy is an integral part of our Terms of Use. By accessing or using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Service.

2. information we collect

We collect different types of information to provide and improve our Service: 2.1. Personal Information Provided by You Account Information: When you register, we collect your full name, email address, password, and business details. Payment Information: If you purchase a subscription, our third-party payment processors collect your billing address and financial information. We do not store full credit card numbers on our servers. Communication Data: Information you provide when contacting our support team or communicating with us via email or forms. 2.2. User Input and AI Content Input Data: We collect the text, prompts, files, or parameters you input into the Service ("Input") to generate automation or content. Generated Output: We process the content returned by the AI models ("Output") to deliver the Service to you. 2.3. Automatically Collected Information Usage Data: We collect information on how you access the Service, including your IP address, browser type, device type, operating system, referring URLs, and pages visited. Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our Service and hold certain information (see Section 9).

3. how we use your information

We use the collected data for the following purposes: Service Delivery: To provide, operate, and maintain the AI automation tools and platform. AI Processing: To send your Input to third-party AI providers (e.g., OpenAI, Anthropic, Google) via API for the purpose of generating the requested Output. Improvement and Analytics: To analyze usage patterns and improve the functionality, user experience, and performance of our Service. Model Training (Anonymized): As stated in our Terms of Use, we may use anonymized and aggregated data derived from your usage to train and improve our machine learning models. We do not use your private, identifiable Personal Information for this purpose without consent. Billing and Administration: To process payments, send invoices, and manage your account status. Communication: To send you updates, security alerts, and administrative messages. Legal Compliance: To comply with applicable laws, regulations, and legal requests.

4. sharing of information

We do not sell your Personal Information. We share information only in the following circumstances: Third-Party AI Providers: Your Input is transmitted to third-party AI models (e.g., OpenAI, Anthropic) to generate results. These providers are bound by data processing agreements and are not permitted to use your data for their own model training unless explicitly stated otherwise in their policies. Service Providers: We engage trusted third-party companies to perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), payment processing (e.g., Stripe, PayPal), and customer support tools. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). Business Transfers: If Maromel is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.

5. international data transfers

The Company is based in Israel, a country recognized by the European Commission as providing an adequate level of data protection. However, due to the global nature of cloud computing and AI, your data may be processed and stored on servers located in the United States or other jurisdictions. By using the Service, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.

6. data retention

We retain your Personal Information only for as long as is necessary for the purposes set out in this Policy. Account Data: Retained as long as your account is active. Usage Logs: Retained for a limited period for security and analytics purposes. Legal Obligations: We may retain certain data for longer periods if required to comply with legal obligations (e.g., tax laws).

7. data security

We employ industry-standard security measures (technical and organizational) to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. your rights

Depending on your location, you may have the following rights regarding your data: Access: Request a copy of the personal data we hold about you. Correction: Request that we correct inaccurate or incomplete data. Deletion: Request that we delete your personal data ("Right to be Forgotten"), subject to legal retention obligations. Restriction: Request that we restrict the processing of your data. To exercise these rights, please contact us at info.maromel@gmail.com. We will respond to your request in accordance with applicable laws.

9. cookies policy

We use cookies to enhance your experience. Essential Cookies: Necessary for the Service to function (e.g., login sessions). Analytics Cookies: Help us understand how visitors use the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. children's privacy

Our Service is not intended for anyone under the age of 18 ("Minors"). We do not knowingly collect personally identifiable information from Minors. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we can take necessary actions.

11. third-party links

Our Service may contain links to other websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Policy periodically for any changes.

13. restrictions on sensitive personal data

We strongly advise against entering sensitive personal information into the Service unless specifically required and agreed upon in a separate Data Processing Agreement (DPA). 13.1. Prohibited Data Unless explicitly authorized by Maromel in writing, you agree not to input, upload, or process the following types of sensitive data ("Prohibited Data") into our AI automation tools: · Government Identifiers: Social Security Numbers, Passport numbers, Driver’s License numbers, or National ID numbers. · Financial Data: Full credit card numbers, bank account details, or PIN codes (except in secure payment fields processing via Stripe/PayPal). · Biometric Data: Faceprints, fingerprints, or voiceprints used for identification. · Special Categories: Data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, or genetic data. 13.2. Liability Disclaimer If you choose to input Prohibited Data into the Service, you do so at your own risk. Maromel shall not be liable for any data breach, loss, or regulatory non-compliance resulting from your processing of such sensitive information through our AI models.

14. gdpr addendum (For EEA, UK, and Swiss Residents)

This section applies specifically to individuals located in the European Economic Area ("EEA"), the United Kingdom ("UK"), or Switzerland. It supplements our general Privacy Policy. 14.1. Legal Basis for Processing Under the GDPR, we process your personal data under the following legal bases: · Performance of a Contract: To provide the Service, generate AI outputs based on your inputs, and manage your account. · Legitimate Interests: To improve our AI models, ensure security, prevent fraud, and analyze how our Service is used. · Consent: Where you have explicitly agreed (e.g., subscribing to a newsletter). You may withdraw this consent at any time. · Legal Obligation: To comply with tax laws and other regulatory requirements. 14.2. International Data Transfers · Transfers to Israel: Maromel is based in Israel. The European Commission has declared Israel as offering an "adequate" level of data protection (Adequacy Decision). This means data can flow freely from the EEA to Israel without additional safeguards. · Transfers to Third Parties (AI Providers): Some of our subprocessors (e.g., OpenAI, Google Cloud) may be located in the USA. We ensure that these transfers are protected by appropriate safeguards, such as the Standard Contractual Clauses (SCCs) approved by the European Commission or the EU-US Data Privacy Framework. 14.3. Your Rights Under GDPR In addition to the rights listed in Section 8 of our general policy, you have the right to: · Data Portability: Request a copy of your data in a structured, machine-readable format. · Object to Processing: Object to our processing of your data based on "legitimate interests." · Lodge a Complaint: You have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe we have violated your rights. 14.4. Representative Contact If you have specific GDPR-related inquiries, please contact our Data Protection Officer (DPO) / Privacy Team at: info.maromel@gmail.com.

15. ccpa/cpra notice (For California Residents)

This section applies to residents of California under the California Consumer Privacy Act (ccpa) and the California Privacy Rights Act (cpra). 15.1. Categories of Information Collected In the past 12 months, we have collected the following categories of Personal Information: Identifiers (name, email), Commercial Information (transaction history), and Internet Activity (usage logs). 15.2. "Do Not Sell or Share" My Personal Information Maromel does not sell your Personal Information to third parties for monetary value. However, we may share your Input data with trusted AI service providers (e.g., OpenAI, Anthropic) solely for the purpose of generating the requested Output. We do not allow these providers to use your data for their own marketing purposes. 15.3. Your Rights Under CCPA · Right to Know: You may request details about the categories and specific pieces of personal information we have collected. · Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions. · Right to Correct: You may request to correct inaccurate personal information. · Non-Discrimination: We will not discriminate against you (e.g., by denying service or charging different prices) for exercising your rights. To exercise these rights, please contact us at: info.maromel@gmail.com.

16. google api services compliance (limited use policy)

maromel's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically: We limit the use of data to providing or improving user-facing features that are prominent in the requesting application's user interface. We do not use Google Workspace or Google Business data to train generalized AI models. We do not sell this data to third parties, nor do we use or transfer the data for serving advertisements (including retargeting, personalized, or interest-based advertising). We do not allow humans to read this data unless explicitly agreed upon for support purposes, necessary for security/fraud investigations, or required to comply with applicable law.

17. CONTACT US

If you have any questions about this Privacy Policy, please contact us: By email: info.maromel@gmail.com